Refund policy
Shipping Policy – Quotes d’Azur
1) Shipping destinations
We ship to the Netherlands, Belgium, the EU, and selected international destinations. Available shipping options and costs are shown at checkout before you complete your purchase.
Because our products are made to order, they are shipped after production is completed.
2) Processing & delivery times
Processing (production) time: usually 2–5 business days
(During busy periods, production may take a little longer.)
Estimated shipping time (after production):
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Netherlands & Belgium: usually 1–3 business days
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EU (other countries): usually 3–7 business days
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International: usually 5–20 business days
Please note: delivery times are estimates and can be affected by holidays, carrier delays, weather, or customs processing outside of our control.
3) Shipping costs
Shipping costs are calculated automatically at checkout based on:
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destination
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package weight/size
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number of items in your order
Free shipping may be offered during promotions or above a certain order value (if applicable, this will be clearly stated on our website).
4) Order confirmation & tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available for your selected shipping method).
5) Unclaimed packages
If a package is not collected or cannot be delivered and is returned to us, we can reship it. Additional shipping and handling costs may apply.
(Please double-check your address before placing your order.)
6) Damaged shipments
If your package arrives damaged, please:
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Take clear photos of the damage (item + packaging)
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Contact us within 7 days of delivery
Email: info@quotedazur.com
Include your order number and the photos, and we’ll help you resolve it as quickly as possible.
7) Shipping questions
Quotes d’Azur
Email: info@quotedazur.com
Website: www.quotesdazur.com
